Customer Survey 2026

It’s been an exciting 2025 for us and we couldn’t have done it without our amazing community. From launching Hub Box pickup to make your orders more convenient, to transitioning our chefswear and aprons to sustainable fabrics as part of our commitment to the planet, last year has been all about focusing on progress and listening.

We want to hear directly from you.

Your opinion truly matters to us - your feedback helps guide our decisions and shapes everything we create, from future product designs to how we ship, and operate for you. That’s why we’re launching our annual Customer Survey again, giving you the chance to share your thoughts, ideas, and experiences with us on customer service, products and our website/ social media.

As a thank you for your time, everyone who completes the survey will receive 20% off their next order with an exclusive discount code vaild till the end of the month.

Getting involved is easy: simply create an online account on our website, and we’ll email the short survey to you this week.

Thanks for being part of our journey—we can’t wait to hear what you think!