Beyond the Catalogue: Oliver Harveys Product Sourcing Service

We at Oliver Harvey are very proud of our handpicked catalogue. But we know our chefs want to stand out! Find out why our Product Sourcing Service might be perfect for you.

As you may have seen via our social media channels we are releasing a dynamic range of Mozo shoes on Jan 11^th 2018. Prior to this public announcement, we were unsure which of Mozo’s fantastic footwear to choose for our handpicked catalogue. It was decided that rather than telling our customers what to buy, we would listen to what they wanted instead. We conducted a poll on Facebook, Twitter and Instagram to tremendous success, and the top 3 shoes were selected, simple right?

But if that were the end of the story, almost 80 of our customers would be left disappointed, with their voices not heard or even acknowledged by us. This is not what Oliver Harvey is about! Which is why the solution to this problem was already in place. Since 2011 we have offered to our customers the Oliver Harvey Product Sourcing Service.

Despite being present for almost 7 years, not many people know about this side of our business. Chefwear and Front of House wear changes rapidly, and with hotels, restaurants and bars increasingly demanding individuality in their image, standard product catalogues can often be limiting, even if they are the best in class. For too long have busy managers or purpose buyers, as well as hectic individual kitchen staff spent hours of their vital down time searching for unique items, trawling through the depths of the internet searching for something that’s truly theirs.

This is both time consuming and high risk. The sourcing of the products and their quality can never be truly understood until it’s in your hands, long after the process has finished. Ecommerce is perhaps the digital age’s most impactful innovation but such is the breadth of products and suppliers out there it can be daunting and unnerving and potentially harmful and expensive.

Oliver Harvey can eliminate these risks! We know the market. We have encountered the great suppliers and the not so great ones. The brands you can trust and the ones who want your money and nothing else! Since we started our dedicated team has already done the work so many individuals are still doing, sourcing, pricing and customising the best products so that we can always deliver the best in class with our signature customer service and little touches. Oliver Harvey chefwear and aprons are untouchable but we don’t do everything. But that doesn’t mean you shouldn’t use us for all your hospitality, catering or kitchen wear needs.

But how does this work for you? It’s much simpler than it sounds! You contact one of sensational sales team via the online form on our Product Sourcing page on the Oliver Harvey website. There under the ‘Question/Message’ section you outline what type of product you’re looking for.

Once you have told us what it is, we then communicate with you what’s on offer in the market. We’ll provide you an array of products from a diverse spectrum of reputable brands with prices, images, sizes, colours to give you the complete freedom of choice. After you have decided which particular product you would like you confirm it with us, we give you a comprehensive quote and then we order it in for you. Simple!

By using Oliver Harvey to source the products you want you are ensuring the highest quality through our detailed knowledge of the chefwear and hospitality market. We can secure a continuity of supply, as often retailers will stock certain product ranges for only a few months at a time. As a trader we can maintain the same range for a longer period to ensure the continuity of your own look. We also have expertise in the laundry business to give you a complete picture of how to best look after your new products. Finally, you get our TrustPilot accredited 5* customer service to guide you every step of the process.

We are exceptionally proud of our own product range and our handpicked catalogue but we would not be a customer centric company if we did not give our customers the choice to order whatever they want. Oliver Harvey Product Sourcing is the perfect vehicle for you to have control over what you order. Your products, same Oliver Harvey service!